What is an agent?
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A bapX agent is an AI agent running in the cloud, configured to perform tasks for your business or team. Each agent has a model, instructions, tools, and channels — all managed from your workspace dashboard.
How agents work
Every bapX agent is built from four components:
- A model — The LLM that powers your agent (Claude, GPT, Gemini, etc.). Choose from any supported provider.
- Instructions — What your agent does. Written in plain language: “Handle customer support for Acme Corp. Process refunds, answer product questions, escalate when stuck.”
- Tools — What your agent can access. MCP servers, APIs, databases, file systems, or custom integrations.
- Channels — How your team interacts with the agent. Slack, GitHub, email, Discord, or direct API.
Configure all four from your workspace — no code required.
Agent lifecycle
| Stage | What happens |
|---|---|
| Create | Define name, model, instructions in your workspace dashboard |
| Deploy | Agent goes live instantly at agents.bapx.in/workspace/<name>/ |
| Connect | Add channels (Slack, GitHub, email) so your team can use it |
| Monitor | View activity logs, conversation history, and usage metrics |
| Iterate | Update instructions, swap models, add tools — changes apply immediately |
Team agents vs. personal agents
bapX agents are team resources, not personal scripts:
- Workspace-scoped — Agents belong to your workspace, accessible to all team members with the right role
- Role-based access — Admins control who can create, edit, or view agents
- Shared channels — Multiple team members can interact with the same agent through shared channels (e.g., a Slack channel)
- Audit logging — Every agent action is logged and visible to your team
When to use agents
bapX agents work best for ongoing, operational tasks:
- Customer support triage and response
- Engineering issue management and code review
- Data processing and report generation
- Project management and task coordination
- Sales lead qualification and follow-up
Next steps
- Create your first agent in minutes
- Connect channels to your agents
- Explore the platform for billing, teams, and API keys